It seems that this issue is caused by having multiple sources trying to sync contacts. Other people have reported certain contacts are absent from the list when writing a text or trying to make a call. Sometimes when a contact calls the number will appear, but not the contact name or photo. Problem: Contacts just display number or don’t appearĪ lot of people have run into issues with contacts being duplicated, or not displaying in certain apps. If none of that works then contact BlackBerry, your carrier, or your retailer, and ask for a replacement handset.Make sure you have everything on the internal storage backed up and remove your media card to avoid any problems, then go to Settings > Security and Privacy > Security Wipe and type “blackberry” in the box then tap Delete Data. As a last resort you could try a master reset.You could also remove the battery for 30 seconds. Try resetting by pressing and holding the power button and choosing the restart option.Make sure your BlackBerry and apps are fully updated.If you find that the battery is draining extremely fast then it could be due to a rogue app or a hardware fault. You should be getting at least a day of battery life, maybe more if you’re not using the phone heavily. Reduce volume, turn off vibrate on notifications.Reduce screen brightness and use a black background.Sync your email and accounts less frequently.Turn off any features you aren’t using – GPS, NFC, data, Wi-Fi, Bluetooth, etc.If the latest smartphones have an Achilles’ heel it is surely battery life. If you’re coming from an old BlackBerry model then you might be expecting more than the Q10 can deliver. Bear in mind that you will be using the new device a lot more than normal in the first few days and that it will require some extra juice to perform the initial email and social media accounts syncing. Here’s another common problem with all new mobile devices. If you find that you get persistent overheating without heavy use and that the device is uncomfortable to hold or shuts down frequently, then you should contact BlackBerry, your carrier, or your retailer, and ask for a replacement. Some users have suggested that the overheating is worse in the first couple of weeks and will settle down.If it’s still causing a problem then stop using it and contact the developer to let them know. If that’s the case for you then make sure the app is up to date. Sometimes a specific app will be the culprit, for example, many BB Q10 owners have problems with Skype.Press and hold the power key up top until the BB Q10 restarts.Turn the phone off and remove the battery so it can cool faster.The longer you use it continuously and the more intensive the task, the hotter it will get. A lot of users have been complaining about their Q10 handsets getting a little too hot to handle. Combine the extra demands in terms of juice with shrinking form factors and you’ve got a recipe for heat. We’ve said it before and we’ll say it again – overheating is becoming a bigger issue with mobile devices as we pack in more power and more features that encourage long term or intensive use. Where possible we’ll provide you with potential fixes or workarounds to keep your Q10 ticking. We’ve been lurking in forums and scanning the support pages to find the most common BlackBerry Q10 problems that owners are reporting.
#Blackberry link says computing data for backup free
It’s a solid phone that makes good use of the keyboard for shortcuts, but no device is completely free of troubles.
The BlackBerry Q10 seems to be selling steadily, and for fans of that physical keyboard and the classic BlackBerry form factor there really is no viable alternative.
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